The Legal Notice published on this Web page identifies the owner in accordance with the provisions of Art. 10 of the Law on Information Society Services and Electronic Commerce and contains information on the personal data protection policy.
The products offered on this page are intended for consumption, so the purchase and sale contract is made at the time the customer issues express confirmation of their order. For this reason, ANSA PER ANSA recommends reading the entire legal notice and these general conditions before accepting the order.
This contract is concluded within the legal framework established for Electronic Commerce by Law 34/2002 on Information Society Services and Electronic Commerce, taking into account Law 7/1996, of January 15, on the regulation of commerce. retail, Law 7/1998, of April 13, on general contracting conditions, Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the defense of consumers and users and Law 3/2014, of March 27. The contract conditions are the following:
Product characteristics. The characteristics of the products offered on this site appear on the screen along with their visual identification.
Prices. The current prices that appear on the website at the time of placing the order will apply. The price of the products is detailed next to each of them. VAT is included, this will be broken down later in the purchasing process.
Languages in which orders can be placed. Spanish.
The steps to follow to place orders. You must select the items that interest you by informing the number of units and “clicking” on the “add to cart” button to add them to the shopping cart. At any time you can view the contents of the shopping cart, where you can see the selected items, their price, taxes and shipping costs. From this same window, before sending the order you can correct, change or cancel the selected products.
When you have finished choosing products, press the “cart” option and “complete purchase”. If you are registered as a user, you will have to provide your credentials, otherwise you will have to complete your details and if you wish, by providing your email you will be able to create an account with your personal details. Once the user's data has been validated, the delivery address will be confirmed.
Subsequently, it will be necessary to accept the Purchase Conditions by checking an acceptance box. As a last step, you must choose the payment method and you will be redirected to the payment gateway. Once the process is completed you will receive a confirmation of the purchase made.
Order tracking. Once the order has been placed, it will be archived so that it can be accessible via the Internet until delivery has been made.
Confirmation of Receipt of the Order. Every time the company receives an order, an email confirmation of receipt is sent within 24 hours of receipt, except in the case that it is received on holidays or weekends, when the confirmation will be sent. the business day following receipt.
Payment Methods. ANSA PER ANSA has several ways to accept order payments. Each one with very high security standards to ensure payment with complete confidence.
Payment of the price of the products will be made in one of the ways indicated below:
- Payment by credit card. Visa, or MasterCard. The customer can choose to pay by credit card, so that the operation will be confirmed at the time the order is placed.
- Payment through PayPal. The user is aware that payment by this means implies acceptance of the privacy conditions of Paypal, separate from those of this website.
Price policy. ANSA PER ANSA unilaterally reserves the right to modify the price of the products offered through this website, the prices in force in the advertising coinciding with the moment of formalizing the order will be applied, to guarantee the customer the veracity of the price. of the products.
Shipping. Orders placed and finalized are processed from Monday to Friday, on business days, not holidays.
All orders placed before 8:00 a.m will try to ship the same day, although it does not leave the island until the next business day. From there, it will take 48-72 hours to be delivered.
Customers will receive a tracking number in their customer registration email to check their status.
For questions or queries about shipping, contact hola@ansaperansa.com or by whatsapp at 722 40 14 03.
Doubts or complaints. The user can direct their doubts, complaints or queries about order tracking to:
Enterprise: Ansa Per Ansa Menorca, SL
Adress: Carrer Josep Maria Quadrado, 17 - 19. 07760 Ciutadella de Menorca. Illes Balears.
Email: hola@ansaperansa.com